Questions and answers about redeeming DAAD codes and sharing your information for your DAAD counselling session

Your email programme probably doesn’t support this functionality.

However, that’s not a problem at all. You can register directly here and redeem your DAAD code. Once you have logged in, you can click on the navigation point „Dashboard“.

On your dashboard you will find a blue area in the right column for redeeming your DAAD code. Above this area you will find an input option for your DAAD code. There you can enter the DAAD code from your email and transfer the counselling information.

You can register directly here on the page and redeem your DAAD code.

Once you have logged in, you can click on the navigation point „Dashboard“.

On your dashboard you will find a blue area in the right column for redeeming the DAAD code. This area will take you to the input option. There you can enter the DAAD code from your email and transfer the counselling information.

On My GUIDE, you have the possibility to contact the DAAD and request an appointment for a counselling session.

To do so, log in here on the site. Once you have logged in, you can click on the navigation point „Dashboard“.

On your dashboard, there is a blue „Personal Counselling“ section in the right side column. There you will find a contact option so that you can request an appointment with the DAAD.

The contact option will be displayed automatically based on your location. If the automatically displayed location is not correct, you can adjust it yourself.

All DAAD locations included in the selection to share your information for a counselling session use My GUIDE in the counselling process. And more and more DAAD locations are being added worldwide.

However, if you have made a counselling appointment with a DAAD location that is not yet in the selection list, unfortunately you cannot currently use your information from My GUIDE as a basis for counselling.

We are very sorry about this – we are already working on adding more and more DAAD locations worldwide.

In order to be able to use your information in the DAAD counselling session, we will send you a code to the email address you are registered with at My GUIDE.

If the email has not arrived in your inbox, please check the spam folder of your email account. If you use multiple email accounts, be sure to check the email account you are logged into My GUIDE with.

Of course, sometimes the email may arrive a little delayed. If you have not received an email after 15 minutes and have checked your spam folder, please resend a code.

You will need to take the code with you to your counselling session so that the DAAD can use your information.

Please note: If you subsequently make changes to your information under My GUIDE, you must send yourself a new code so that these changes are available in the counselling session.

Yes, if you subsequently make changes to your information in My GUIDE, you will need to send yourself a new code so that these changes are available in the counselling session.